As more people return to air travel, the Philadelphia International Airport (PHL) Volunteer Navigators are more important than ever to help customers navigate the terminals.
Hello, Hola, Bonjour, Xin chao: PHL's Passenger Assistance Team Provides Multilingual Support for Guests
The Passenger Assistance team at Philadelphia International Airport (PHL) has 30 years of experience assisting passengers as they navigate their way throughout the airport and find their next destination. The team is part of the Guest Experience (GX) Department and assists U.S. Customs and Border Protection (CBP) as needed by translating important information to arriving international passengers.
Teamwork Makes the Dream Work: Parkway Corporation Ground Transportation Associate Ibrahim Osman Koroma
Parkway Corporation Ground Transportation Associate Ibrahim Osman Koroma was recognized in the “Teamwork Makes the Dream Work” category of the Philadelphia International Airport’s (PHL) second round of the Employee Recognition Program. This distinction acknowledges employees who create a positive experience for guests through service and delivery while collaborating with other organizations.
The Future of Pilot Education is Taking Off
At a Senate Commerce, Science, and Transportation Committee hearing on December 15, 2021, United Airlines CEO Scott Ki
City of Philadelphia Division of Aviation Announces Delicsha Wilds as New CAO
The City of Philadelphia’s Division of Aviation (DOA) has announced Delicsha Wilds as its new Chief Administrative Officer (CAO). Wilds, who joined the Division of Aviation in 2019 as Deputy Director of Human Resources, had served the dual role of A
PHL Impression-Makers: Philly Pretzel Factory Supervisor Markera Tymes
Philly Pretzel Factory Supervisor Markera Tymes recently received the “Impression Makers” award in the second round of Philadelphia International Airport’s (PHL) Employee Recognition Program. This award recognizes customer-facing employees who provide direct customer service to passengers.
February 2022 Newsletter
Get Well With PHL!
Every new year gives people a chance to improve their lives and set resolutions to improve themselves. City of Philadelphia Division of Aviation employees are continuing their commitment to being healthy through the PHL Well program, which was launched in August 2021.
PHL Teamwork Makes the Dream Work: L’Occitane en Provence Assistant Manager Olga Yakovchits
L’Occitane en Provence Assistant Manager Olga Yakovchits was recognized in the “Teamwork Makes the Dream Work” category of Philadelphia International Airport’s (PHL) second round of the Employee Recognition Program. This distinction acknowledges employees who create a positive experience for guests through service and delivery while collaborating with other organizations.
Human Trafficking: At PHL, We #WearBlue to Raise Awareness of this Horrible Crime
Human trafficking, the illegal trade of human beings for exploitation or forced labor, is the fastest growing and second largest criminal industry in the world, generating billions of dollars in illegal profits and affecting an estimated 24.9 million men, women and children around the globe.